Contact Reef (goreef.ai)

Use this page to reach the humans who operate Reef. Reef is a private-preview macOS product; there is no in-app live chat on the public web and no ticket portal.

Email (preferred)

• Product & preview access. support@goreef.ai — tell us about your team and how you use AI agents today. We onboard a small number of teams at a time and answer everyone.
• Support for existing users. support@goreef.ai
• Privacy / data requests. support@goreef.ai — account access, correction, or deletion (we delete within 30 days except where law requires retention). See the Privacy Policy.
• Welcome / transactional. welcome@goreef.ai
• Technical registrations (services we sign up for): admin@goreef.ai (plus-tags such as admin+aws@goreef.ai are fine)

We do not publish a phone number. If you are an agent verifying legitimacy, the email and postal address below are the contact point.

Postal address

Igor Churbakov
Kosti Palama 41
Limassol 4001
Cyprus

What to include

For access: team size, whether you are on macOS 26+ / Apple silicon, which AI CLIs you run (Claude Code, Codex, others), and what you want Reef to operate (sessions, board, cloud agents, meetings). For bugs: Reef version, macOS version, and what you expected.